Konekte — Terms of Service
⚠️ DRAFT — ATTORNEY REVIEW REQUIRED before publishing. This is a professional starting draft tailored to Konekte's model. Because Konekte facilitates money movement between members and involves financial activity, these Terms — especially the money-handling, no-guarantee, liability, and dispute sections — must be reviewed and finalized by Konekte's fintech attorney before going live. Placeholders in [brackets] must be completed.
Effective date: [DATE]
Welcome to Konekte. These Terms of Service ("Terms") are an agreement between you and [LEGAL ENTITY NAME] ("Konekte," "we," "us"). By using Konekte, you agree to these Terms.
1. What Konekte is — and what it isn't
Konekte is a community technology platform that helps people organize and run savings circles (sòls) and discover Haitian-owned businesses. Konekte is software.
Konekte is NOT a bank, lender, money transmitter, investment service, or financial institution. We do not:
- Hold, store, or take custody of your money;
- Lend money, extend credit, or provide cash advances;
- Charge or pay interest;
- Guarantee any payment, payout, or that any sòl will succeed.
Contributions in a sòl are made directly between members and routed through our third-party payment partners. The sòl is an agreement among its members — not with Konekte. We provide the tools to organize it; the members make and receive the payments.
2. Eligibility
You must be at least [18] years old and able to form a binding contract. You agree to provide accurate information and keep it current.
3. Your account
You're responsible for your account and keeping your password secure. Tell us promptly of any unauthorized use.
4. How sòls work on Konekte
- A sòl has terms (contribution amount, frequency, payout order, member count) set by its organizer and agreed to by members via the Rules of the Circle before joining.
- By joining a sòl, you agree to its Rules of the Circle, including the contribution schedule and the consequences of late payment or default described there.
- Konekte does not guarantee that other members will pay. We provide trust signals (trust score, connection strength, vouches) to help you decide who to save with, but the decision and the risk are yours. [ATTORNEY: confirm risk-disclosure language.]
5. Trust, and what money can and cannot buy
- Your trust score is earned through your behavior and cannot be purchased by you or anyone else.
- A paid membership or featured placement may unlock visibility and discovery features only — never trust, never your position in a circle, never how you're matched.
- Identity verification earns a "verified identity" badge — it confirms identity, it does not increase trust standing.
6. Payments, fees, and money movement
- Membership/software fees: Konekte charges fees for the software/membership and certain features (e.g., verification). These are clearly disclosed. [Detail fees — ATTORNEY/business to complete.]
- Contributions: routed between members via our payment partners ([Stripe Connect / Financial Connections]). Konekte does not hold these funds. [ATTORNEY: confirm flow-of-funds description matches the licensed structure.]
- Cards are for fees only; contributions use bank/ACH methods. [Confirm.]
- You authorize the applicable payment processing when you join a sòl or pay a fee.
7. Local Perks and the business directory
- Businesses may list and offer perks to members, targeted by area and category only.
- Konekte does not endorse or guarantee any business, offer, or transaction between you and a business. Deals are between you and the business.
8. Acceptable use
You agree not to: misuse the platform; defraud or harass other members; misrepresent your identity; use Konekte for unlawful purposes, money laundering, or activity that isn't a genuine sòl; or attempt to manipulate trust scores or the trust graph.
9. Disputes between members
Sòls are agreements among members. Konekte provides tools (Rules of the Circle, the concern/caution system) but is not a party to your sòl and is not responsible for resolving member disputes or for any member's failure to pay. [ATTORNEY: confirm.]
10. Disclaimers
The platform is provided "as is." To the fullest extent permitted by law, Konekte disclaims warranties and does not guarantee any financial outcome, payout, or that any sòl will complete. [ATTORNEY: full disclaimer language.]
11. Limitation of liability
[ATTORNEY TO DRAFT — limitation of liability, cap, exclusions of consequential damages, consistent with applicable law. This section is critical for a money-adjacent platform and must be lawyer-written.]
12. Indemnification
[ATTORNEY TO DRAFT.]
13. Termination
We may suspend or close accounts that violate these Terms. You may close your account anytime.
14. Changes to these Terms
We may update these Terms; we'll post the new effective date and notify you of material changes.
15. Governing law and dispute resolution
These Terms are governed by the laws of [Florida / STATE]. [ATTORNEY: arbitration clause, class-action waiver, venue — drafted to be enforceable.]
16. Contact
[LEGAL ENTITY NAME] [Address] [legal@iamkonekte.com]
Bilingual note: publish in English and Haitian Creole (Kreyòl), reviewed by a native speaker. Where versions conflict, specify the controlling language — ATTORNEY to confirm.